WHAT OUR CUSTOMERS HAVE TO SAY
Our Customers Believe
Here Is What They Are Saying
We had a few items that needed attention. The pre-appointment notice, call morning of and follow-up customer sat check were awesome. Clearly Full Nelson really cares. The master plumber and he is absolutely incredible. So kind, thoughtful and detailed. Explained every aspect and kept us updated. Kind of guy you'd trust your house keys with. The quality of work he provided caused me to get a few other things done. When you find a person who does quality work, you want to get everything done. I hope he reads this because I want him to know how much I appreciate the level of professionalism and explaining everything. I highly recommend Full Nelson Plumbing and HVAC!
They are very professional and thoughtful of your issues. I've used them before & was very satisfied.
I love this company! They are always very respectful, nice, and honest. They never try to over sell you and try to give you the best value possible. I recommend them to all of my friends.
The staff was exceptional!!!! From scheduling to rescheduling due to personal reasons, they were very understanding and helpful. They did a wonderful job from the first visit, to installation to checking up. They were reasonably priced, hard working and very pleasant. They all 3 were professional yet relatable. I HIGHLY recommend Full Nelson and ask for one of these 3 gentlemen! Thank you for making a nightmare less of a nightmare!!!!! Thank you for working with me!!!!!!
They were professional, showed up on time, kept me informed of the the issues and resolutions. They cleaned up area and just were great. I would highly recommend them for any work you would need done.
The whole team are great. The communication from before appointment to after you couldn't ask for anything else. Will definitely use again. A+++++
We needed to install a new gas line and had this company and another in for an estimate. Full Nelson came in about 1700 under our other bid and were able to come out the next day and complete the work. Our tech was friendly enough and made sure all my questions were answered before he left. They even offered to grab me a coffee or soda on the way out, which I thought was a nice gesture.
I called to have them come out to fix my kitchen sink, it had been leaking bc my pipes were battling gravity. Our technician was awesome! Put on lil booties before coming in the house, he wore a mask and was very professional, helped get everything fixed and then we discovered my garbage disposal was leaking(went bad from water sitting in it from original problem) and he got us hooked up with a new one! 10/10.
They were easy to schedule with, gave us an up front cost for looking at the issue, were timely and professional. They gave us a courtesy call to let us know when they were on their way. They took their time and educated us about the issue, gave us options for how to resolve it, and additional tips for how to prevent the issue from reoccurring. I highly recommend them and trust them to help us with any future problems!
We’ve used this company a few times now and have always had a great experience from start to finish. The people you make the appointments with are always very friendly, and the techs they send out are prompt and helpful. They always give multiple options for what will fix the issue and have never tried up-selling for something that we didn’t actually need or that we wouldn’t benefit from. We’ll always use them!
This was a second opinion to have Full Nelson come out and they were fantastic!!! Professional, efficient, great problem solving, and AFFORDABLE. I would absolutely use them again!
The agent who came out was very professional, for a sewer man, explained all to me and was very thorough with me and cleaned up very well! I was very satisfied!
Tech was on time, friendly, and located the leak and repaired it quickly. Cleaned up after the job was completed. Excellent service I would recommend to anyone.
We had a difficult situation in a lateral line off the septic tank, the technician worked with efficiency and skill to sort it out. He had to make two trips in order to bring out more equipment, but it was still dealt with in one day. Plus, he asked if he could bring me back a coffee! Highly recommended.
Our technician did great job on the furnace inspection. He explained everything and was thoroughly professional. I've used FNP for AC and plumbing jobs previously and always had a really good experience. I would not hesitate to recommend them.
We had a fantastic experience with Full Nelson Plumbing! From the initial call and appointment setup, to the service and final paperwork, we couldn’t have been more pleased with the team. Everyone was so considerate, friendly, gracious, and knowledgeable! No high pressure situations or condescending attitudes; just helpful professionals. We highly recommend FNP!
Full Nelson is a great company to do business with. Both the office staff, and technicians are friendly and pleasant to deal with. They've been at our home several times, for routine maintenance, installations and to fix issues. All work was done both promptly and with good quality results.
We highly recommend Full Nelson. Our technician was amazing and really went above and beyond. After our heat went out, Full Nelson sent Mario. He showed up and delivered excellent service, education on the issue at hand, and same day repairs! As a family who doesn’t know anything about HVAC, it was broken down for us so we could understand. We were given honest assessments of the problem and several options for repairs. We will definitely continue to use this company. Each time we have been pleased by the services. You will not be disappointed with their services!
We needed late night repairs and Full Nelson was the only plumbers that responded. The tech was very professional and did a great job. He was very efficient and we loved his service. I would highly recommend.
We had a great experience with Full Nelson. We needed a new AC installed in our house and the technician was very helpful in helping us to decide on the perfect one for our situation without making us feel pressured into buying anything. They did an exceptional job with the installation and went above and beyond to make sure everything was placed exactly where we wanted it. We even got a thank you package from Full Nelson with mugs and fresh made chocolate chip cookies! I have nothing bad to say about this company and after being on the fence about installing central air conditioning I'm glad we went forward with the decision and glad we went with Full Nelson.
Our goal is to give the best value to our customers throughout the greater Kansas City metropolitan area. Quality and honesty is hard to come by these days, but rest assured our company stands behind the work we do 100%. Our staff is here and ready for you
today 24 hours, 7 days per week.
Thank you for choosing Full Nelson Plumbing Heating and Cooling!
1015 E. 14th Ave, North Kansas City, MO 64116
4901 W. 136th Street, Leawood, KS 66224
Here And Ready To Serve You 24/Hours A Day 7 Days A Week