Remodeling: whether your kitchen or bathroom, tackling a remodeling project can be a real headache, or not. Some people hire a general contractor to handle all the elements of a project, as some decide to be their own general contractor. Before you decide to go down the road of dealing with everything yourself, consider this: plumbing, electrical, possible H VAC and carpentry work will have to be handled in a way that the work flow is not hindered by one or the other...in other words, all contractors have to be on the same page of the scope of work and where they fit in. A general contractor, plumbing contractor, etc., can do this also with certain projects. It is hard to trust someone you may not know well with a larger project. As we have stated before in previous posts, make sure your contractor is licensed and has the ability to pull all necessary permits. Make sure they know the proper code for the work being done. There are many variables in a remodeling project.
Here at Full Nelson Plumbing, we have the experience, know how, and ability to tackle these projects. Careful planning is the key to a successful project.
Call us anytime for questions about any project whether ongoing or not. We will be happy to help!
Quality customer service is hard to come by these days. You either talk to a computer or somebody who does not sincerely care about your problem. A lot of times, customers go ahead and make appointments or pay for the service even though they aren't happy with how they were treated. What isn't realized in this process that has become "normal" to a lot of people is that customer SERVICE is part of the entire service! Think about that for a minute. Why would you want to agree to a service if the person who answers the phone doesn't seem like they genuinely care? What does that say about the potential service you will get throughout the process? This is why here at Full Nelson Plumbing, we take every call seriously, making sure our customers are taken CARE of from beginning through the end of the process. Are we perfect? Of course not, but we strive every day to help people with their plumbing issues, give advice when we can, and make sure our customer is satisfied. Everyone is busy anymore and we understand that also, but we will take the time to talk with our customer to answer questions or solve any problems they may have.
Thank you for giving us a few minutes today! Stay cool and hydrated this week!!
As shown on our "about us" page found on fullnelsoninc.com/about, Shawn Mansell goes into reasons why he started his own company. Today, we would like to share a little more of the story. Shawn knew it would not be easy. His basis was that he wanted to be fair and honest with his customers and just was not finding that as an employee. Seems simple, right? Not even close! In order to become a fully licensed and bonded company, Shawn had to fill out numerous applications for city licenses and insurances, take tests, become qualified to do business in the city of Kansas City, MO and with Johnson County, KS, which is extremely difficult task on your own, besides all the other city's and townships in the area. His passion for providing excellent plumbing services to the community made his drive to overcome obstacles a welcome challenge. And he has never looked back. Over the years, the business has always perused it's everyday goal of "old fashioned service, with the use of modern technology." The business has seen its share of ups and downs, but will not give up on the quality of our customer service and our knowledgeable staff providing honest solutions and fair pricing.
Thanks for giving us a minute today! Have a great week!
Today we will talk a little about expansion tanks. What is it? A very basic explanation would be that it is a type of overflow for your water heater. Heat makes things expand, therefore your water heater makes water expand. When there is no where else for the water to go, the expansion tank is there. Why do you need one? It helps minimize any damage to your plumbing in general. Do I have to have one? It is, by code, required to install an expansion tank. Customers may choose to not have one installed, but the manufacturer warranty of the water heater and the plumbers warranty may be void. Be sure you know the facts about it first before you decide not to have one installed. Below is a small diagram of what the thermal expansion tank does, and why it is needed as a part of your plumbing system. Please post any questions below. Thank you!
Today we will talk a little on drain cleaning. Some may wonder what is worthy about writing about this subject. It could save you some money and headaches down the road...making sure the plumber you hire is doing the right thing, using the right equipment, and being honest about the state of your drains. Many, many people have to make that horrible call, "My main line is backing up." There is nothing good about this. It stinks, makes a mess and, of course, it is an expense. When the plumber comes to your door, knowing you have a main line backing up...what kind of machine is he using? It should be a very big machine that weighs about 260 pounds.
There a a few different things that could be wrong with your line. You may have roots, a belly, a break, or the city may be backed up also. Not every back up is a disaster, and some companies may want you to believe it is.
When roots are pulled back, there are options. There are several products to help keep roots at bay, and are normally better served right after the main line is cleaned out. Have your line checked after a few months...if you have more roots, talk to the plumber about other options.
Sometimes, during the drain cleaning, a plumber can tell if there are issues such as a possible belly, or break in the line. He may want the customer to consider a video inspection of the line to see exactly what is happening in order to make clear and concise decisions about what to do or plan for. This technology is great, but buyer beware...if you agree to a video inspection, make sure they locate the issue and give you a copy of the video. You are paying for the service, so you need to have your proof in hand. Companies will often offer a deal with the camera if you do the dig up work, too. You are the customer, so ask questions. Make sure you get everything you should out of the deal.
Any questions, please contact us. We will be happy to help! fullnelsoninc.com/contact